Terms and conditions
How booking works on this website, how to change or cancel an appointment, and how to read what is published here.
Last updated: 21 September 2026
What this website is
medipharm.com.au is the website of MediPharm Medical Practice at Hoxton Park Central in Prestons, NSW. It describes the practice, its practitioners and the services offered, and it points you to the two ways of making an appointment: online through HealthEngine, or by phone.
You cannot pay for anything on this website, and there is no account to create or log into.
Booking an appointment
Every Book Online button here opens HealthEngine, a separate online booking service. The booking itself is made on HealthEngine’s website, under HealthEngine’s own terms, and confirmations and reminders come from HealthEngine rather than from this website.
You can also book by phoning the practice on (02) 8784 3888 during opening hours, and walk-in appointments are available. Availability depends on the practitioner and the day.
Changing or cancelling an appointment
If you can no longer attend, please let the practice know as early as you can so the time can be offered to another patient. There are two ways to do it:
- Through HealthEngine, using the confirmation you received when you booked.
- By phoning the practice on (02) 8784 3888.
Notice periods and any fee that may apply to a missed or late-cancelled appointment are set by the practice, not by this website, and they can differ between services and practitioners. Please ask reception when you book, or phone (02) 8784 3888 to confirm what applies to your appointment.
Fees and bulk billing
MediPharm bulk bills eligible services for eligible Medicare cardholders, which means there is no out-of-pocket cost to you for those services. Some services and procedures are not bulk billed and a fee applies.
Whether a particular appointment is bulk billed depends on the service, your Medicare eligibility and the practitioner you see. Reception will tell you before your appointment, and it is worth asking when you book.
The information published here
Practitioners, services, opening hours and availability change. We keep this website as current as we can, but please phone the practice to confirm before you rely on something you have read here, particularly if you are travelling to us for a specific service or a specific doctor.
Health articles on our blog are general information written for a wide audience. They are not advice about your situation. See the disclaimer for how to read them.
Other businesses at Hoxton Park Central
Several businesses share the centre and appear on this website because patients use them together:
- Star Light Dental, for dental services, on (02) 9432 2833.
- One Stop Physio, our allied health partner, for physiotherapy, podiatry and dietetics.
- Hoxton Park Chemist, the pharmacy next door, at hoxtonparkchemist.com.au.
Each runs its own services, sets its own fees and hours, and handles its own bookings and records.
Links to other websites
Some pages link out to other websites, including HealthEngine, Google Maps, health.gov.au and our social media profiles. Those websites are run by other organisations and are not under our control.
Questions about these terms
If anything on this page is unclear, or looks out of date, phone the practice on (02) 8784 3888 or get in touch through the Contact page.
